Return & Refund Policy

Returned goods/products will be inspected with joint receipts and items shall be in good condition. The packaging must also be in the original condition as received. If the goods/products have been used or damaged by the customer, there will be no refunds. Nam Spare Parts Trading Sdn. Bhd. is also not responsible if your shipment is lost during transit. Once we review and verify the goods/products, the customer will receive their refund within 5 working days after verification.

Please return your purchase to the following address: Nam Spare Parts Trading Sdn. Bhd. PTD 56995, Lot 2756 (Lot 152397), Jalan Kempas Lama, Batu 8, Off Jalan Skudai, 81300 Skudai, Johor.

Please contact us at 010-668 7250 if you have any questions or doubts.